Exploring STEM High School Learners’ Continuous Use of Zoom Platform

Admire Chibisaa, David Mutambarab, a,bMathematics, Science, and Technology Education Department, University of Zululand

Due to international lockdowns caused by the SARS-CoV-2 virus, high schools were forced to change from face-to-face instruction to online instruction on the Zoom platform. The benefits of this will be fully realized if learners continue using Zoom. By extending the expectation-confirmation model (ECM), this study proposed the continuous use of Zoom model (CUZM), to identify the determinants of Science, Technology, Engineering, and Mathematics (STEM) high school learners’ continuous use of Zoom. The study took a quantitative approach, with data gathered using a 7-point Likert scale questionnaire. Using stratified random sampling, 253 learners were chosen to participate in the survey, and a total of 206 valid questionnaires (81.4%) were received. The data were analysed using partial least squares structural equation modeling. Perceived usefulness, perceived enjoyment, and satisfaction were discovered to have a direct effect on continuous use, whereas perceived ease of use, STEM content, and confirmation were discovered to have an indirect effect. The CUZM accounted for 67.8% of the variance in STEM learners’ satisfaction and 76.4% of continuous use of Zoom. The empirical findings indicate that STEM learners were satisfied and would want to continue using Zoom. The CUZM is also effective in explaining perceived usefulness (55.8%) and perceived ease of use (45.4%) of Zoom. Pages 18 to 37



The Relationship Between Perceived Factors Related to Consumers’ Purchase Intention Towards Online Food Delivery      

Professor Dr. Jee Fenn Chung1, Associate Professor Dr. Akram Abdulraqeb Sultan Al-Khaled2, Qusyanti Binti Mohamad Qushairi3, 1Vice-President (Academic) cum Dean of Faculty of Education and Arts, Berjaya University College, Malaysia, 2Head of MBA Programme, Faculty of Business, Berjaya University College, Malaysia, 3MBA Graduate, Faculty of Business, Berjaya University College,  Malaysia, Email: 1chung.jeefenn@berjaya.edu.my, 2akram.abdulraqeb@berjaya.edu.my, 3qusyantiqushairi@gmail.com     

DOI: 10.53333/IJICC2013/16234

In Malaysia's food and beverage (F&B) industry, online food delivery (OFD) services are a growing trend. With various food distribution firms providing OFD services in Malaysia, online food ordering has become the new eating out. With the recent pandemic outbreak of COVID-19, consumers’ are demanding to have food delivered in accordance with the government directives. Despite the importance of OFD services in Malaysia, research on the purchase intention is limited. Hence, this research study aims to examine the relationship between perceived factors related to consumers’ purchase intention towards OFD services in the context of COVID-19 Pandemic in Klang Valley, Malaysia. Data collection was conducted by using quantitative, non-probability of purposive sampling with screening questions. A total of 428 of samples were collected from the Klang Valley areas through online questionnaires. From this research study, four major factors that lead to consumers’ purchase intention which include perceived usefulness, perceived ease of use, perceived value, and perceived safety. The findings are targeted to redound to the benefit of society considering that OFD services are in greater demand especially during the COVID-19 pandemic which justifies the need for more reliable and life-changing approaches in order to better understand the purchase intention among consumers. Pages 38 to 56

The Impact of Leaders’ Creative Problem-Solving Preferences on Teams

Gerard Puccio1, Shiva Jahani2, Tricia Garwood3, 1The State University of New York – Buffalo State, 2University of Central Florida, 3Creative Education Foundation

The present study examined the degree to which leaders’ cognitive style influenced creative collaboration in work teams. Specifically, the creative-thinking preferences of leaders were compared to their team members’ observations of two dimensions of creative collaboration, namely Trust and Spirit of Exploration. Further analysis examined whether the match or mismatch between leaders and followers’ creative-thinking preferences affected these same dimensions. Creative-thinking preferences were assessed through the FourSight inventory. The two creative collaboration dimensions were measured by an 11-item survey called the Measure of Productive Collaboration (MPC). Ninety-one managers completed FourSight, 391 direct reports were invited to compete both the FourSight and MPC measures. Overall analysis showed that leaders’ Ideating preference had a significant positive relationship with Spirit of Exploration. With respect to Trust in teams, leaders’ Clarifying preferences had a positive impact, while the Developing scale showed a negative relationship. When leaders and followers matched on one creative-thinking preference (i.e., matched pairs) were compared to leader-follower pairs that shared no preference in common (i.e., mismatched pairs), results showed that an increase in the leaders’ Ideating preference had a significant positive relationship for both Spirit of Exploration and Trust. The theoretical and practical implications of these findings are discussed.  Pages 57 to 81

Accounting Internship Experiences in Workplace English Communication

Faridah Musa1, Zarina Othman2, Melor Md Yunus3, 1,3Faculty of Education, Universiti Kebangsaan Malaysia, Bangi, Selangor, 2Pusat Pengajian Citra Universiti, (School of Liberal Studies) Universiti Kebangsaan Malaysia, Bangi, Selangor, Email: 1faridmjb2@gmail.com,2zothman@ukm.edu.my, 3melor@ukm.edu.my

Undergraduates learn and gain valuable experiences in the real workplace setting through the internship programme arranged by their university.  Many studies reported on the benefits of internship in enhancing undergraduates’ attributes, generic skills and job competencies but less empirical studies have been carried out on workplace communication skills. This paper presents the findings on the accounting interns’ insights of the workplace English communication that they experienced during their six-months internship at the companies they are attached to.  It also aimed to contribute to the limited in-depth study of internship experiences especially among the university undergraduates. Face to face semi-structured interviews were conducted on five accounting interns and also two managers and a supervisor from the internship company. The transcripts of the interview data were validated and coded into emerging themes and sub-themes using the thematic analysis by Braun & Clarke, (2006). The Cohen’s Kappa Reliability Test was conducted where the coding, themes and sub-themes were checked and verified against the corresponding excerpts by three inter-rater experts.  The findings unravelled that the accounting interns have enhanced their workplace English communication particularly in writing and speaking skills. This study should assist English as a second or foreign language practitioners in higher learning institutions in designing an English syllabus that is relevant to enhance undergraduates’ English communication skills. Pages 82 to 96 

A Two Way Question-Answer Method In Teaching A Foreign Language At Tertiary Level

Amirul Mukminin Mohamad1, Zarina Othman2, Wahiza Wahi3, 1,2,3Pusat Pengajian Citra Universiti, (School of Liberal Studies), Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor. Malaysia, Email: 1mieroll@ukm.edu.my, 2zothman@ukm.edu.my, Corresponding Author: 3wawa@ukm.edu.my

To date student enrolment into higher education institutions within and outside South East Asian countries has increased remarkably; Malaysia is of no exception. In some Malaysian universities, the learning of Malay as a foreign language is made compulsory for international students. This does pose some challenges in the teaching and learning at tertiary level particularly for the international students who are not familiar with the language.  This study explored the use of a Two Way Question-Answer method as an alternative approach in acquiring more effective questioning and answering skills to verbal questions. This action research involves 30 international postgraduate students at one public universities in Malaysia.  Data were obtained through observations during the intervention method, comparison between conventional method and intervention post-test data as well as correlation methods in the questionnaire.  Data were analysed using Wilcoxon Sign Rank test for score comparison and Simple Linear Regression test for a correlation analysis between variables. The results showed that the respondents were able to develop the skills of questioning and answering independently through verbal practices during the intervention session. The analysis of the score comparison between conventional cycle and intervention cycle recorded a significant difference, with a value of P = 0.000. Pages 97 to 113

Business Resilience and Product Delivery: Perspective of Family-owned business in South-West, Nigeria

Adefulu, D. A1., Bienose, V. C2., Egwakhe, A. J3., & Akande, F. I4, 1,2,3Department of Business Administration, 4Department of Finance, School of Management Sciences, Babcock University, Ilishan-Remo, Ogun State, Nigeria

The importance of product/service delivery to the market/customer cannot be overstated. However, family businesses have maintained steady decline in terms of operational loss in the form of revenue, market/customer patronage, product delivery, and competitiveness. As such, of what relevance is business resilience measures on product delivery. Cross-sectional research design was applied and data collected from 468 founders/owners of family business after establishing the validity and reliability of the questionnaire. The data were analysed by employing multiple regression analysis. The results showed that business resilience measures had positive and significant effect on product delivery of family business in South-West, Nigeria (Adj.R2 = 0.019; F(6,461) = 2.536, p < 0.05). The paper recommends for measures such as capacity and behavioural resilience to be strengthened for product delivery among family business. Pages 114 to 128

Fit Model on Science Teacher Performance Variables on Student’s Science Learning Achievement with Structural Equation Modeling (SEM)

Tuti Alawiyah1*, Burhanuddin Tola2, Yuliatri Sastra Wijaya3, 1Dramaga 1 Public High School, 2,3Education Research and Evaluation, State University of Jakarta, Indonesia, E-mail: 1*tuyahaz123@gmail.com, E-mail : burhanuddin.tola@gmail.com , E-Mail : yuliatri_s@yahoo.com

This study aims to determine the positive direct effect of teacher performance on student’s science learning achievement. This research includes quantitative research with the data used is the data of Trends International Mathematics and science study (TIMSS) 2011 grade eight from the database of the Education Assessment Center, Research and Development Agency of the Ministry of Education and Culture of Indonesia. The population in this study were all Indonesian students who took part in the 2011 TIMSS survey. Population research. In the 2011 TIMSS survey, Indonesia involved 5795 students and 259 teachers in Indonesia who teach science from 153 schools in junior high schools or equivalent. The data collection technique used was documentation. Data analysis using Structural Equation Modeling (SEM) with lisrel 9.1. The results of the study show that: (1) there are variables that make up the teacher performance variable, (2) there is a direct positive influence between the teacher performance variable and the students scientific achievement variable including the cognitive domains knowing,applying and reasoning. Thus, a fit model was obtained between the teacher performance variables as the latent variable on the students^ science learning achievement variables and there was a direct positive effect between the teacher performance variables on students science learning achievement. Pages 129 to 144

The Effectiveness of the Multimedia Kit-Based Contextual Teaching and Learning Model to Improve Student Learning Outcomes

Yusuf Teja Ismaya1, Trisno Martono2, Muhtar3, Sebelas Maret University, Email: yusufismaya@gmail.com1, trisnomartono@staff.uns.ac.id2, muhtar66@staff.uns.ac.idc3

Education is one of a way to generate high quality Human Resources (HR). Based on the regulations listed in the revised 2013 Curriculum, Online Business subjects must be studied by students in class XI Online Business and Marketing (BDP) of Vocational High Schools (SMK). These subjects must be implemented optimally in order to obtain high learning outcomes. However, in fact 56.7% of students still get scores below the Minimum Completeness Criteria (KKM) standard that has been set. The purpose of this study is to determine the effectiveness of the application of the model Contextual Teaching and Learning (CTL) based Multimedia Kit to improve student learning outcomes. The research method is quasi-experimental with research samples in SMK Negeri 1 Surakarta class XI BDP 1 and XI BDP 2. The data collection technique used is test questions. The results of the study using the T-test showed a significance value of 0.031 and N-Gain 0.63 for the experimental class. The T-test data shows a value of less than 0.05 which means that the model is effectively used during learning, while the resulting N-Gain value is included in the medium category. Pages 145 to 158

Effectiveness of College English Course through Blended Learning+Unipus: A Pilot Case Study

Xu Zhao1*, Faizah Eliza Abdul Talib1, Kaixi Zhang2, 1Academy of Language Studies, Universiti Teknologi MARA Cawangan Selangor, Kampus Dengkil, 43800 Dengkil, Selangor, Malaysia, 2 Shaanxi Institute of International Trade and Commerce, Xi’an 712046, China, Corresponding author: 1*zhaouitm@gmail.com

Blended learning, the convergence of online and face-to-face education, is very popular in higher education in China. The effectiveness of the teaching model of the blended learning+Unipus on College English course among the first-year students at a conventional university in China, was discussed in this paper. This study aimed to explore better ways to improve students’ academic performance. Students in this pilot study were divided into experimental and control groups. Their basic performance in the English language was tested at the beginning to ensure that the two groups of students had similar language abilities. Then, during the following semester, the Unipus-supporting blended learning approach was applied in the experimental group, while the previous teaching method was applied in the control group without Unipus support. Experimental data gained from the exam at the end of the semester were quantitatively analyzed to verify the effectiveness of Unipus-supporting blended learning in the College English courses, and the students’ class performance was evaluated qualitatively. The results showed that the blended learning based on Unipus could improve the students’ learning achievements compared with those in the control group. Still, for a better picture of the future of College English education in China, this blended learning+Unipus method in College English courses needs to be further explored and perfected. Pages 159 to 173

Translanguaging in the Discourse of Malaysian ESL Lessons: A Look into the Practice

Wei Zhuang Ooi1, Azlina Abdul Aziz2, 1,2Faculty of Education, Universiti Kebangsaan Malaysia, 43000 UKM Bangi, Selangor, Malaysia, Email:1weizhuangooi93@gmail.com, 2azlina1@ukm.edu.my

The occurrence of codeswitching or translanguaging is evident from recent studies of Malaysian English as a Second Language (ESL) education due to reasons influenced by localisation of languages seen in society, linguistic landscape and media of the country. However, ESL teachers and pupils face stigma when translanguaging between their first language (L1) and the target language (L2) in the ESL classroom. This is heavily influenced by the purist language approach found in Malaysia’s education policy. Hence, this study seeks to bridge the gap on translanguaging practices in countries with similar institutional education policies. The study aims to investigate the purposes of translanguaging discourse by teachers in ESL lessons. Teachers from Malaysian secondary and primary schools were chosen to participate in this case study. Video observations and questionnaires were carried out then analysed qualitatively and quantitatively. Findings showed that translanguaging is essential among teachers for an array of reasons to facilitate effective language learning, build healthy student-teacher relationships, encourage use of target language, manage classroom instructions or activities and facilitate teachers’ self-talk. This study is substantial in providing further information on ESL pedagogy and learning as a guide for ESL educators and researchers on the recent use of translanguaging for developing ESL skills as well as recommendations for future research. Pages 174 to 197

Exploring female siblings as social media influencers in the Arab World

Hanan Ezzat, PhD, University of Rovira i Virgili, Spain

This paper aims to explore a new phenomenon sweeping across the Arab World of female sibling social media influencers. Social media influencers are well known for having started as informed bloggers and social networkers. They built for themselves an aura of authority in certain areas thus attracting people to follow them; some of their followers become fans. This paper will give an overview of the phenomenon of female sibling social media influencers, drawing upon the case study of a number of examples of female sibling social media influencers from the Arab World. It will look at why this is an important phenomenon, how female social media influencers behave online and the common characteristics they have. This paper is of exploratory nature and draws the attention to a growing phenomenon worth exploring and researching further. The paper identifies a number of potential areas and opportunities for future research. Pages 198 to 208

Factors Related To Conservation Agriculture Techniques In Manulai I Village Of Kupang District, Indonesia   

Hendrik Ernantje, Agriculture Faculty of Undana, Email: ernantje09@gmail.com

This research has been carried out in Kupang District, with the aim of analyzing; 1. application of conservation farming techniques to dry land farming systems, 2. what factors are related to the application of conservation farming techniques. Spearman Rank analysis was used to find factors related to the application of conservation farming techniques. The results of the analysis show that, 1. the application of conservation farming techniques to dry land farming systems is in the “Moderate” category, with an average score of 4.23 and a range of 2.00 – 7.00; 2. Factors related to the application of conservation farming techniques are: farming experience (p= 0.033 < 0.05), and farmer group membership (p = 0.000 < 0.01); while age, education, family members, and land area are not significantly related to the application of conservation agriculture techniques. Pages 209 to 223

Impact of Foreign Direct Investment on Manufacturing Sector of Bangladesh

Al Amin Al Abbasi, Assistant Professor, Department of Economics, Mawlana Bhashani Science and Technology University, Tangail-1902, Bangladesh. Email: abbasi_eco@mbstu.ac.bd

Foreign direct investment (FDI) is one of the key factors which boost up the output production of manufacturing sector in Bangladesh. It is a direct investment in the form of a controlling ownership in a business in one country by an entity based in another country. Bangladesh attracts second highest FDI in South Asia (2021). It has made the manufacturing priority since independence so employing foreign investment into it is necessary for the enhancement of the production. The study analyzes the impact of FDI in manufacturing sector, using data from 1995-2020. The Time Series analysis has shown that there is statistically significant relationship between FDI and manufacturing sector. From the result, it can be seen that the dependent variable explained 96% of the variations in manufacturing value added, while the other independent variables are foreign direct investment (FDI), service value added (SVA), inflation (INF), exchange rate (ER). This study also shows a scenario of contribution of manufacturing sector into the GDP of the country. One of the alarming recommendations of the study is foreign investors should be guaranteed by resolving the armed opposition concerns in the nation, as disturbance everywhere will turn off foreign investment. Pages 224 to 247

Attitude Toward Online Education and its Influence on Job Satisfaction Among Academic Staffs in Malaysia

Abdul Razak Haja Mohaideen1, Zainatul Shuhaida Abdull Rahman2, Syarul Azlina3, Sardar Md Humayun Kabir4, 1,2,3College of Creative Arts, Universiti Teknologi MARA, 40450 Shah Alam, Selangor Darul Ehsan, Malaysia, 4Faculty of Economics & Management Sciences, International Islamic University Malaysia, Selangor, Malaysia, Corresponding email: syarul364@uitm.edu.my

The global pandemic caused by Covid-19 infectious disease during the last two years has pierced the life of humankind in almost all countries and all members of society. This pandemic issue limits one to cope with a changing work environment and it induces both structural and functional consequences on the education system. Thus, the online education system emerged and repositioned itself as one of the most effective mediums of education system recently. This study examined decision factors such as attitude toward online education and its influence on job satisfaction of academic staff in Malaysia. A quantitative research approach has been taken using a random sampling method to collect data from 369 academic staff working in public and private universities. For the study, Exploratory Factor Analysis and Structural Equation Modelling techniques were performed. The findings helped in filling the satisfaction-behavioural gap in understanding attitude measures of academic staff toward conducting courses in online mode during a pandemic. Pages 248 to 263

Banking regulation and supervision in Africa: A conceptual framework

Dr Nkhangweleni Masindi1, Professor Paul Singh2, 1,2The Da Vinci Institute for Technology Management, Da Vinci House, 16 Park Ave, Modderfontein, Johannesburg, South Africa, 1Adjunct Associate Professor, Graduate School of Business – Unisa, Cnr Janadel & Alexandra Avenues, Midrand, Johannesburg, South Africa. Email: 1nmasindi@yahoo.com 2Pauls@davinci.ac.za

This paper proposes a conceptual framework on the development of regulations and supervisory policies for regulating and supervising banks in Africa. These could contribute to the advancement of regulatory and supervisory frameworks within the banking sector in the continent. The framework is grounded on the homogeneous development, implementation, and regular cooperation among authorities in the continent (AU member states) on banking supervisory matters.  The framework is derived following intensive review of both the theoretical and empirical literature on the impact of regulation and supervision on the profitability of banks in select African countries.  Considering the idiosyncrasies of the nature of the environment in which banks’ operate in Africa-weak economies, market size, poor socioeconomic conditions and “unstable” political conditions, it is important for the development of regulatory and supervisory frameworks that takes the uniqueness of banking operations conditions in Africa. Pages 264 to 273
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